Google this site (~ 2000 pages):

Home
RSS Feed RSS Feed

« Previous: fieberhaftes übersehen einer killerapplikation | Next: RSS usability guidelines »

lotus notes sucks

July 16, 2004

i’ve heard a lot about lotus notes already (nothing positive) and this week i moved into a customer’s office – and they use notes, so i do now too. oh dear. hard to describe.

i didn’t think it would be possible that software almost in it’s fourth decade of development, issued by a top 10 IT company (notes is IBM software) and used by many fortune 500 companies could produce such amateurish interface usability.

not just isn’t it able to compete with standard email programs in terms of (ease of) functionality, also about every second UI convention is being brutally bent and broken: the button to close a window is positioned at a highly strange place, some other buttons need to be double clicked, new emails don’t come in without me clicking “refresh” – with the refresh button being hidden behind a random gray area without indication about its function or the simple fact that it’s a button, there is no “options” function where i could customize how i want the program to work, simple menu windows come without “OK” and “cancel” buttons (so changes will be applied anyway – without a way to undo), standard windows keyboard shortcuts don’t work, etc. and it’s just as ugly as the web of 1994.

the list of severe usability issues is endless, to cut a long story short: lotus notes sucks.


 

« Previous: fieberhaftes übersehen einer killerapplikation | Next: RSS usability guidelines »

7 Comments
#58 bodi says on July 19, 2004 at 12:39 pm
Avatar
top

well, i know someone who knows someone who was also a bit annoyed with notes.
now this someone’s solution was to install the "domino connector for outlook", which is available from microsoft.
from what he told me it’s not plug and play, but almost: "install the connector, create a new account in outlook, and choose the connector in the advanced options".
apparently works very well, great synchronisation/offline mode, integrates with calendar, … have a look!

bottom
#59 uli says on July 21, 2004 at 11:51 am
Avatar
top

ja, wir leiden hier auch unter notes…
zu dem outlook-connector: das ding ist wirklich gut. problem ist nur, dass
damit kein zugriff auf die domino-datenbanken mglich ist. :-(

bottom
#60 marc says on August 1, 2004 at 10:50 pm
Avatar
top

der neue connector kann auf notes-db zugreifen !!!

bottom
#61 marce says on August 2, 2004 at 8:44 am
Avatar
top

tja, es ist halt eine Not(es)-Lsung.

Notes kann alles – aber nix richtig…

bottom
#62 Moritz says on September 2, 2004 at 4:21 pm
Avatar
top

es gibt gute grnde dafr, warums weltweit 120mio noteslinzenzen gibt, obwohl microsoft outlook/exchange fast verschenkt, wenns datum geht, lotus aus dem bewerb zu verdrngen.

groe! firmen sparen eine menge kohle. notes ist mehr als eine mailanwendung. mit keiner anderen umgebung kann man so schnell und kostengnstig anwendungen entwickeln.

bottom
#63 helge says on September 2, 2004 at 4:54 pm
Avatar
top

moritz: das mag ja alles stimmen, was du sagst, damit stimmt mein urteil "lotus notes sucks" nur noch mehr: eine software, von der es 120 mio. bezahlte lizenzen gibt und die in den grten unternehmen der welt eingesetzt wird, kann nicht dutzende GUI-usability-grundstze verletzen und selbst grundlegende, seit 20 jahren geltende interface-prinzipien ignorieren. ein neuwagen mit dem motor eines ferrari und der innenausstattung eines 70er-jahre-opels bekme das selbe urteil: sucks.

bottom
#17911 ririrap says on November 20, 2007 at 8:15 pm
Avatar
top

The points described are not facts or true.

Of course you can use c+strg for Copy, p+strg for paste and so on.

Of course usability and softwareergonomics are realized on a high level. What doesnt mean it is perfect.

But the best point is it exists a using concept – somthing you always will miss by ms office products. That means in ms office the menue structure doesnt make sens, or to say it like it is “to shut down Computer press Start” is not realy intuitive or usability standard.

True is notes looks not that shiny and some shortcuts are older than Windows and there was the standard short cuts like Netscape was the Standard browser. If user are using non standard software form MS which are not iso ui standards and than wondering, that not every software works with exactly same Shortcuts as MS does – it is just funny.

Too say it as conclusion of course Notes Sucks but there is no software which sucks less and can do the same. And with a look at outlook or exchange there can not even used with the same productivity for mailing as notes. A little example – every notes Mail can be addressed with a URL link. Easy to grap direct from the Mail and be put where ever it is usefull (PowerPoint Präsentation); a Protocol to a Topic. on Desktop, into Browser-link list …

bottom

Sorry, the comment form is closed at this time.

corner